South Pacific Islands

American Samoa

Cook Islands

Easter Island

Fiji Islands

French Polynesia

Micronesia

New Caledonia

New Zealand

Palau

Papua New Guinea

Solomon Islands

Tonga

Vanuatu

Customer Feedback and Testimonials about the South Pacific and our Travel Advisors

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Testimonials about Nancy Neiman, Fiji, Tahiti, Australia Specialist: Cook Islands  

Hey Nancy,
Thank you for planning our wonderful vacation. We had an amazing time. The snorkeling was the best I have ever experienced.  As far as feedback I would say that Autituki is the place that I would go back to in a heart beat. The clarity of the water was stunning! 
 
Great time and we will certainly book with you again!
Aimee

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Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist: Tahiti, Bora Bora  

Hi Patricia,

Thank you soo much for everything! Bora Bora was a beautiful place to visit
and I'm so happy we got to go there.  Everything ran very smoothly from all
of the connections between flights and boat rides and the employess at the
Sofitel were more than nice to the both of us.  The manager got the chef out
to speak to us about vegetarian options which was really nice of her and him
to prepare something nice for us.
I totally loved the overwater bungalow!! IT was absolutely amazing and then
they upgraded us to a lagoon bungalow afterwards instead of a garden one
which was really nice of them.  The mosquitoes were a little bad in the
place and the wind blew pieces of the roof onto our bed and in our room
everyday (which looked like dust) which wasnt so nice but they tried to
sweep and mop everyday to get it out.
We only ate at the hotel restaurant 2 times as we wanted to experience some
of the other restaurants and polynesian cuisine.  We also shopped at the
local grocery store every morning to get fresh baguettes for breakfast:)
It rained a couple of days that we were there but we didnt mind.  We also
kayaked (courtesy of the hotel) and rented bikes and rode to vaitape for a
half day which was nice as well.
We wanted to thank you for planning such a smooth and relaxing trip for us.
Everything from the information sent in the mail to everyone taking care of
us at the airports was great.  We couldnt have asked for anything else.
I gave all of my information to my parents in hopes that they will make a
trp out at some point so hopefully you will get a call within the next
year.  I would definitely recommend your services to others who ask!

Thanks again Patricia:)
Bina and Sandeep 

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Testimonials about Nancy Neiman, Fiji, Tahiti, Australia Specialist: Tahiti, Bora Bora, 

Hello Nancy,
We will DEFINITELY refer you to our friends! Our trip was absolutely wonderful.  It could not have been better.  You did a wonderful job taking care of every little detail - it was so nice to have all of our booking/itinerary information all in one packet - we guarded that thing with our lives!   (Not that one worries about that kind of thing in Tahiti - everyone is so nice and laid back!)? We really enjoyed the Intercontinental Thalasso.  The overwater bungalows were spectacular. We loved our activities on both islands - it was the perfect mix of rest and play.
 
Some of our favorite things: Shark/Ray tour, snorkeling, dolphin adventure, peanut-ice cream at the "Sands" restaurant at Thalasso hotel (SOOOO GOOD!), jet ski tour, meeting other honeymooners, filling up on the buffet at Sofitel...yum!
 
Some things we did not like:? Dinner at the "fancy" restaurant at the Intercontinental Thalasso (I ordered lobster, the most expensive thing on the menu, and for one, it did not taste good...AND there were only 4 bites!? I left extremely hungry and we ended up having to order room service later on...not good!).? Also, dinner at Bloody Mary's was fun, but the food stunk (exactly as you warned!) :)  The only other thing we did not like (AT ALLLL!!!) was the Tiki Village Theater dinner/show. It was quite strange, to say the least, and lasted WAY too long!  By the end, Corey would have rather shot a hole in his foot that see another "hula" dance.  It was great for the first hour, but by the 3-4 hour mark, we felt stranded.? I'd definitely warn people about it....we would never ever do it again.
 
Random things to tell people: Don't forget to bring your own personal shampoo/conditioner. I accidentally left mine at home. Although the hotels do provide them, they look/feel like coconut milk - I had sticky, greasy hair much of the time!  Also, bring extra memory cards for your camera.  We had one with plenty of memory, but it was defective...so we had to have a driver take us to a random electronics store in Moorea.  Thank goodness, they had the card we needed...it only cost a small fortune though!  Lastly, please let people know to bring a bag of "emergency" medications/bandages, etc. The pharmacy is the only place to get meds if you need them - even over-the-counter pain killers.? I needed one of my medication's while I was there and had to have my doctor from the States fax a prescription to the pharmacy in Bora Bora!  It was quite a fiasco, but all ended well and we only lost 1/2 a day of fun.  We were sooo pleased with the hotel service through it all...they took VERY good care of me (even asked how I was feeling the next day!) and made all of the arrangements.  They even sent a hotel employee to the pharmacy to pick up the prescription and bring it back to our room. They were sooooo wonderful.? Service at that hotel is outstanding.
 
So Nancy, all in all, aside from very minor issues, our trip was just fantastic. We will remember it always - and we have lots of pictures to look back on!  Thanks for all of your assistance - we appreciate it!
 
~Melanie & Corey
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Testimonials about MIke St. Jovite, Japan, Dubai, Maldives, Seychelles, Tahiti Specialist: Tahiti, Bora Bora, Manihi 
 
Dear Michael, 

I apologize for the delay in getting back to you. Thank you so much for helping me with this trip! I had a great time and enjoyed every minute of it. Your suggestions for Bora Bora and Manihi were great. I enjoyed my accommodations in both places and the vouchers made it all very easy. I will definitely be going back in the future. My goal, and the ability to fulfill that goal is to travel a lot more during this coming year. I would like to use your services if possible. You were very helpful, personable and thorough. Again, thanks so much for everything you did!!! 

Warm regards, 

Cindy Beck
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Testimonials about Nancy Neiman, Fiji, Tahiti, Australia Specialist

Hi Nancy,

 
Oh! And at first, I thought I'd be able to book all our arrangements online as I normally would for a trip, but trust me, it's next to impossible with all the tiny connecting boats/planes/helicopters, etc. I stumbled upon travelwizard.com and ended up using their Tahiti specialist (Nancy - she's AWESOME!!!!! She spent SO MUCH TIME with me planning this thing, didn't push any resorts on me at all, and it's free. ASK FOR NANCY and you won't be sorry! I'm so glad I had her advice and help!)

Anyway - Nancy Neimann at travelwizard.com rocked. Look her up at: NNeimann@travelwizard.com and make your life a LOT easier.

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Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Tahiti Specialist 
 
Thanks, Lidia.  We had a great trip.  No snags.  Thank you for arranging it so well.  Only disappointment of the trip was Robin had her ipod stolen at the Pearl Resort in Moorea.  The property there was beautiful, but the service was poor.  We found Moorea over-touristed, but really loved the rest.  Our highlights were the week long yatch trip and the Kia Ora in Rangiroa.  Many beautiful memories.  We’d love to go back.  Thanks again.  Jim

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Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist  

Hello, 

I was writing to let you know that we have been working with Patricia Mullen for over 6 months now planning our honeymoon.  She has been excellent and an absolute pleasure to work with.  We mentioned to her that we would like an earlier flight if one opened up and she remembered this several months later and let us know when it became available.  Also, I can email her anytime and she always responds within a very short amount of time (usually within 30 minutes).  

Our wedding planning wasn't this smooth, so we wanted to take the time to let you know what an outstanding employee you have working for your company.  We would gladly work with her again on our future travel.  It is rare to have such professional and responsive customer service in this society.  Please keep this email in mind when reviewing Patricia in the future. 

Thank you,

Cynthia Strock
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Testimonial about Sharon Walters, Exotic Vacations, and Tours Specialist: 

Hi Sharon,
The trip to Italy was amazing!  We miss it quite a bit.  We were blown away with everything.  Thank
you for all of your help!  I will definitely recommend
you to others and work with you personally in the
future.
Sincerely,
Bobby

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Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist: 

Hi Nancy!!!!!

Just wanted to check in and tell you that we had a FANTASTIC time, and to thank you like CRAZY for all of your awesome help.  You are amazing!

Everything went off without a hitch (well, except the fact that I
dropped my camera into the ocean off of the catamaran during the sunset catamaran cruise in Bora Bora and we lost all our photos!!!! D'OH!  The day before we left, too.  That was a tough one to get over, but I'm over it.  heh heh  Brutal, though!), and Jen was totally blown away.  Here's some feedback for ya: - all the hotels rocked.  We loved them all, and it was so cool to see that they all had their charms.  Taha'a was awesome for sure, too -thanks so much for the suggestion!  I loved that we had our own
hammock!!!!!!

- Allo Pizza on Moorea was the best pizza I've ever had.  Ever.  I'd
definitely recommend that to people.  And we could both eat our fill for
like $35, which was a nice break from the food prices, as well.  Oh, and they deliver to the hotels too!  We did that too - it was so fun!  ha ha - feeding the rays/sharks on Tahaa was AMAZING.  wow wow wow wow.

Thanks for recommending we do this!  WOW.

- oh!  My favorite massage ever was at Tahaa too - they had this thing
where water rains on you from these 3 huge showerheads throughout your massage.  WOW.

- Villa Mahana was AMAZING toO!!!!!  Jen said it was her favorite meal EVER, and it was my 2nd favorite ever.  (I had a dinner at the 4 seasons on Maui that blew my mind, and remains my number 1).  We had a great time there, but it was a pain in the ass to get home.  I think Regis screwed up the boats or something, but we waited from 10-11pm to be picked up at this dock, which was kind of a bummer, and I started to get scared that no one was coming, and we were in the middle of nowhere.... heh  heh   Anyway - it worked out just fine.  I think there was some confusion among the boat drivers because they were arguing later.  I could tell that one of them had goofed.  No biggie.  The meal was so amazing that it didn't matter!!!!

Oh, and I have NO IDEA how someone could spend $600 in there.  Honestly, it'd be almost impossible.  You'd have to drink at least 3 glasses of expensive champagne each or something.  We had wine and amazing dinners and it was under $300.  They did offer us champagne when we got there, but it was clearly not an offer of a "gift," it was just asking if we'd like to order some.  No idea what that other couple was thinking...- another thing definitely worth recommending to people would be to eat at Lagoon at St. Regis.  It's their nicer place.  We ate there a couple nights before Mahana, and honestly, it was *really* close to being as cool, and the view, if you sit by the water, is unbelievable.  All you see is the lagoon and mountain.  It's awesome, the service was as good or better than Mahana, and the food was amazing.  It's also a bit cheaper - I think dinner (and 4 cocktails) was around $220.  And Jen wants me to tell you to tell people that their Watermelon Martinis are
to die for.  :)

- the sunset catamaran tour with Richard was awesome, just don't leave your camera loose in your pocket if you decide to lay down on the net to look at the stars coming out.  derrrrr   :)

well, I hope that's helpful!
  THanks again, Nancy - you rock.

Shawn :)

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Testimonials about Patricia Mullen, Hawaii, Caribbean, Mexico, Tahiti Specialist

Patricia, 

The entire trip was wonderful!  I cried when we had to leave. 

The wedding was perfect - Rick is wonderful! We instantly loved him we even went to his church service on Sunday. He is such a great person. 

The ziplining was awesome.  It was really scary the first few zips, but once we felt more comfortable it was so much fun. Something you have to do - not a whole lot of people can say they get into the jungle and zip across the rainforest. We would do it again! 

The Grand Hyatt was needless to say GRAND!!!! We loved it - would have liked a few more days there, but it gives us something to work for in the future!!!"

We can't thank you enough for all the hard work you did to help make this trip special and memorable. 

I will send you some pics of wedding once I get them. We couldn't decide on pics while we were there so the photographer gave us a disc of pics to review (They are password protected or I would email you some of the proofs now). 

The video should be here in a few weeks. 

Looking forward to hearing about your ziping experience once you get the opportunity.

Again Mahalo
Cathy and Jerry

PS - The trip to Pearl Harbor was excellent and no problems getting tickets!

Best Regards , Name private